After returning to our office, I tapped Mukund, who wears many hats at Cassatt. I needed him to write a new UI, drawing on his prior experiences as a Java Swing developer. He used the Collage Web Services interface to build a Java Swing app that provided a high-level view of the application domain. He also included controls to increase service levels of the managed application.
A week-and-a-half later, we went back to the VP and showed him the new app that he had designed on the whiteboard. The VP was quite pleased-- surprised, in fact-- that we were able to turn this around so quickly. Later, we had a chance to present our results (and the Swing app) to their executive management team. We’re still working with that customer, and we’re still using the Web Services interface to provide custom functionality in their environment.