Welcome back to the Forrester IT Forum in Las Vegas. I started my day at 7am on a conference call with folks back in the office to discuss one of our key customers. After getting caught up on my e-mail, I was back at the Venetian for the day's sessions and analyst meetings-- the first one with Evelyn Hubbert, Senior Analyst at Forrester. Jay Fry, Evelyn, and I had a very productive chat about data center automation, ITIL, process automation, and the current state of tools. I'm now finishing up a keynote session by Marta Foster from Proctor & Gamble. (Stay tuned for that post.)
On a side note, today was a more balmy day in Las Vegas. Yesterday, the high was a blistering 104 degrees (yes, but it was a dry heat!). Today, I was greeted by cool breezes and 76-degree weather, with an expected high of 86.
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